Need to speak to a member of our Customer Services Team?
We're happy to hear from you, however please note that our Customer Service Team are NOT medically qualified to answer any health related questions, including what vaccinations you may need.
Thank you for contacting us, one of our team will be in touch shortly.
Please be aware, you can do many things yourself by logging into your account, such as downloading your data report, editing your details and updating your communication preferences
As this is a test site, the following is what would be sent to the relevant inbox
Getting your vaccine history
Did you know, you can download a report yourself of all the data MASTA holds for you, including your vaccination history?
To do this, simply login to your account , then click the "Download your data" button on your dashboard. If you can't remember your username or password, you can get help by clicking on either the "Forgotten username" or "Forgotten password" button on the login screen.
If you have tried the above and still cannot log in, please click the button below to contact us.
How to Contact us
Our Customer Services Team is available on 0330 100 4200
Our Office Hours are 09:00 - 17:00 Mon-Fri
Outside of these hourse, please send us an email by using the contact form, and one of the team will be in touch.
Please help us, to help you
Please note, this is a chargeable service and so, our Customer Service team will need to contact you by telephone to take the payment.
See pricing page for further information.
The details supplied below should be those of which you originally registered with MASTA.
Please note, we cannot currently reschedule appointments online. To cancel a pre-booked appointment, please complete the below fields, should you wish to book a new appointment, please use our online booking service or contact the clinic directly by telephone.
In order for us to help with your enquiry, please complete the form below and click Submit.
Please be aware, we use the information supplied in order to verify your identity, as part of our commitment to protecting your data.
Should we need to, we may contact you, by either email or phone, to further verify your identity.
By submitting this form, you are consenting for us to do so to allow us to help with your enquiry.
MASTA will never use the information entered here for any other purpose.