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Getting your vaccine history

Did you know, you can download a report yourself of all the data MASTA holds for you, including your vaccination history?

To do this, simply login to your account , then click the "Download your data" button on your dashboard. If you can't remember your username or password, you can get help by clicking on either the "Forgotten username" or "Forgotten password" button on the login screen.

If you have tried the above and still cannot log in, please click the button below to contact us.

How to Contact us

Our Customer Services Team is available on 0330 100 4200 or be emailing enquiries@masta.org

Our Office Hours are 09:00 - 17:00 Mon-Fri
Outside of these hours, please send us an email by using the contact form or the email address above, and one of the team will be in touch.

Need Help? Chat with Us!

Have questions or need support? Simply click the chat icon located at the bottom right of your screen to start a live chat with one of our team members. We’re ready to assist you in real-time and make sure you get the answers you need.

Please note that the live chat service is available between 09:00 and 17:00 Mon-Fri. Outside of these times, please email the team on enquiries@masta.org

Please help us, to help you

Please note, this is a chargeable service and so, our Customer Service team will need to contact you by telephone to take the payment. See pricing page for further information.
The details supplied below should be those of which you originally registered with MASTA.

Please note, we cannot currently reschedule appointments online. To cancel a pre-booked appointment, please complete the below fields, should you wish to book a new appointment, please use our online booking service or contact the clinic directly by telephone.

In order for us to help with your enquiry, please complete the form below and click Submit.

Please be aware, we use the information supplied in order to verify your identity, as part of our commitment to protecting your data.

Should we need to, we may contact you, by either email or phone, to further verify your identity.

By submitting this form, you are consenting for us to do so to allow us to help with your enquiry.

MASTA will never use the information entered here for any other purpose.

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What would you like to ask us about?

Getting your vaccine history

How to Contact us

Need Help? Chat with Us!

Please help us, to help you